Mindful Beauty respects your privacy. This policy explains what personal data we collect, how we use it, and the choices you have.
1. Information we collect
We may collect:
Account information
Name, email address, mobile number, password (stored securely), and language preference.
Profile and wellness information
Optional details such as date of birth, gender, skin type, health goals, and questionnaire responses you choose to share.
Order and payment information
Billing and shipping details, order history, and payment status. Payment card data is processed by our payment partners; we do not store full card numbers on our servers.
Technical information
Device type, browser, IP address, cookies, and usage data to keep the site secure and improve your experience.
Communications
Messages you send to support, feedback, and marketing preferences.
2. How we use your information
We use personal data to:
- Create and manage your account
- Verify your email and secure sign-in
- Process orders, payments, and deliveries
- Personalize recommendations and wellness content
- Send service messages (OTP, order updates, password resets)
- Send marketing emails or SMS only if you have opted in
- Improve our products, website, and customer support
- Comply with legal obligations and prevent fraud
3. Legal basis for processing
Depending on your location, we process data based on:
- Your consent (e.g. marketing communications)
- Performance of a contract (e.g. fulfilling orders)
- Legitimate interests (e.g. site security, analytics)
- Legal requirements
4. Sharing your information
We do not sell your personal data. We may share information with:
- Service providers (hosting, email, SMS, payment, delivery)
- Professional partners (gyms, salons, wellness providers) when you choose their services
- Authorities when required by law or to protect rights and safety
All partners are expected to handle data securely and only for agreed purposes.
5. Cookies and similar technologies
We use cookies to remember your preferences, keep you signed in, and understand how the site is used. You can control cookies through your browser settings, though some features may not work correctly if cookies are disabled.
6. Data retention
We retain personal data only as long as needed for the purposes described above, including legal, tax, and accounting requirements. When no longer required, data is deleted or anonymized.
7. Your rights
Subject to applicable law, you may have the right to:
- Access the personal data we hold about you
- Correct inaccurate information
- Withdraw marketing consent
- Request deletion of your account and data
- Object to or restrict certain processing
To exercise these rights, contact us at hello@mindfulbeauty.in.
8. Data security
We use technical and organizational measures such as encryption, access controls, and secure authentication to protect your information. No online system is 100% secure, but we work to reduce risk.
9. Children’s privacy
Mindful Beauty is not intended for users under 18. We do not knowingly collect personal data from children.
10. International transfers
If data is processed outside your country, we take steps to ensure appropriate safeguards are in place.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated “Last updated” date.
12. Contact us
For privacy-related questions or requests:
Email: hello@mindfulbeauty.in
Data protection contact: privacy@mindfulbeauty.in